After several years of testing our fan product, we have decided to suspend it indefinitely while we consider updating and revamping the service. In short, the product has fallen short of our expectations and we haven’t been able to dedicate the necessary resources to insuring it is a best-in-class product. Until we can do that, we have decided to suspend it.
If you are an artist and you have a fan campaign currently in process, we will be issuing you a store-credit refund.
If you are a music fan, we will unfortunately not be accepting new fan sign-ups until further notice. If your account balance is greater than $20 you can write in to support@musicxray.com to request a payout of your account. All balances under $20 are not eligible currently for a payout and those will be addressed and the products re-launch.
